At ChartChatAI (www.chartchatai.com), we understand that your privacy is of utmost importance, and we are committed to safeguarding it. This Privacy Policy outlines how we collect, use, disclose, and protect any personal data you provide us through our website or services provided by us. Please read this policy carefully before using our website or availing our services. By accessing or using our website, you agree to be bound by this Privacy Policy. If you do not agree with these terms, please refrain from using our website.
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Information Collection:
We may request certain personally identifiable information (“Personal Data”) when you visit our website, register on our platform, subscribe to newsletters, contact us via email, phone, or live chat support, or participate in surveys or contests. The Personal Data collected may include but is not limited to name, address, telephone number, email address, IP address, browser type, operating system, device identifier, location details, and other similar information. We also collect non-personal information such as browsing history, search queries, preferences, usage patterns, etc., which help us improve our products and services. -
Use of Information:
The Personal Data gathered from you will be used primarily to operate and enhance our website, deliver our services efficiently, communicate with you regarding updates, offers, promotions, and other relevant information, customize content based on your interests, improve our product offerings, identify potential cases of fraud or misuse of our websites or services, and enforce our Terms of Service. We may share your Personal Data with third parties only after obtaining your consent, except where required by law. -
Sharing of Information:
ChartChatAI takes the confidentiality of your Personal Data very seriously; therefore, we don’t sell, rent, distribute or lease your Personal Data to third parties unless we have obtained your express written permission or there exists a legal obligation to do so. However, we reserve the right to transfer your Personal Data if we merge, acquire, or sell assets or company equity, or are otherwise involved in a merger or acquisition, or bankruptcy proceeding. In all circumstances, we ensure that customer privacy continues to be protected according to this Privacy Policy. -
Security Measures:
To maintain the security of your Personal Data, we implement various physical, electronic, and managerial procedures designed to prevent unauthorized access, maintain accuracy, and ensure proper use of your Personal Data. We securely store your Personal Data behind firewalls, use encryption technologies for sensitive data transmissions, limit access to authorized personnel only, and employ strict password policies. Although we take reasonable steps to protect your Personal Data, no method of transmission over the internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. -
Your Rights:
You retain control over your Personal Data and can exercise several rights concerning your Personal Data at any time. These rights include but are not limited to:
a) Access your Personal Data
b) Correct or update your Personal Data
c) Delete or erase your Personal Data
d) Restrict processing of your Personal Data
e) Transfer your Personal Data (data portability).
If you wish to exercise any of these rights, kindly contact us via info@chartchatai.com. -
Children’s Online Protection:
This website does not knowingly collect Personal Data from children under thirteen years old without prior verifiable parental consent. If we learn that Personal Data has been collected from a child under thirteen without verification of parental consent, we will delete that information immediately. If you believe that we might have any information from or about a child under thirteen, please contact us via info@chartchatai.com. -
Changes to Our Privacy Policy:
From time to time, we may make changes to this Privacy Policy to reflect amendments, additions, or modifications made to our existing practices and policies related to handling your Personal Data. Any alterations will come into effect upon notification on our website or through an e-mail communication sent to the email address provided during registration. You should check this page periodically to stay informed of any updates. -
Contact Us:
If you have questions or concerns regarding this Privacy Policy, please direct them towards us via info@chartchatai.com. We endeavor to respond promptly to all requests, suggestions, complaints, and feedback we receive via this medium.
By continuing to browse our website, utilize our services or providing us with your Personal Data, you acknowledge that you have read, understood and agreed to be bound by this Privacy Policy. Should you choose not to agree with our Privacy Policy, then please do not continue to use our service/website.